Contact Us

Please check the FAQs below to see if your question has been answered, if not contact info is below!

Do you ship worldwide?

Yes! Just add your item(s) to your basket, head to the checkout, and we will do the rest

What size is the model?

Model is 5"6 tall and usually wears an 8-10.

How much is shipping?

Shipping costs vary depending on the weight of items and destination country. Add your items to basket and head to the checkout to see delivery costs.

How long does shipping take?

Shipping times vary depending on destination. You can expect your order to arrive in the approximate timeframes given below. Please note that due to COVID19 orders are dispatched twice a week currently. Shipping may take longer than usual as shipping providers are advising they are experiencing some delays. 

Delivery estimates by region:

• UK 2nd class: 2-3 working days
• International tracked: 5-10 working days
• International standard: 6-14 working days

Is your website new?

Identity Party's website launched in August 2020. We've been selling on other platforms including Depop and Asos Marketplace for over 3 years and have over 4000+ 5* reviews. Vintage is our thing, and luckily websites are Shopify's thing so you're in good hands! Shopify are a great e-commerce platform and make sure everything runs smoothly. You can read more about their terms here.

Do you accept returns?

We don't currently accept returns so we recommend you check all item info and sizing recommendations. Please contact us with any further product queries you have prior to purchasing to ensure you love your order! You are more than welcome to re-sell any unsuitable items on your own marketplace accounts, and feel free to use our photos to do so. This helps to keep clothes in circulation and reduce waste which is what we're all about- and you may even make a profit! 

 

Still have a question? Use the form below to get in touch: